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Fake delivery texts and fake stores A link you shouldn’t click.

By Jake Geise, founder of VUYSE · Updated October 2026 · Sources below

A text says your package can’t be delivered and asks you to update your address or pay a small fee. Or an ad offers a famous brand at a huge discount. Both lead to fake websites built to take your card number or password. Don’t click; go to the real site yourself.

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How it works

  1. A text says a delivery is on hold, with a link to “update your details.”
  2. The link opens a look-alike site that asks for your card number, address or password.
  3. Fake stores copy real brands and advertise on social media with prices that seem too good to be true.
  4. You get nothing, a cheap knockoff, or charges you didn’t make.
Example (names and numbers made up)“USPS: Your parcel is on hold due to an incomplete address. Update within 12 hours or it will be returned: usps-redelivery.example”

Warning signs

What to do

  1. Don’t click the link. Type the real site, like usps.com, yourself.
  2. USPS only texts tracking updates you signed up for, and those texts never include a link.
  3. Before buying from a new store, search its name with “scam” or “complaints.”
  4. Pay with a credit card, which gives you more protection.

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#1

Fake package delivery texts were the most-reported text scam of 2024. Text scams cost people $470 million that year.

Source: FTC: Top text message scams of 2024

If you already paid or clicked

If you entered a card number, call your card company right away. If you entered a password, change it everywhere you use it. Forward the text to 7726, and report USPS texts by email to spam@uspis.gov.

It’s not your fault. These are professionals, and they fool smart people every day. Acting fast is what matters.

Where to report it

Need help? Call the National Elder Fraud Hotline at 1-833-372-8311 (1-833-FRAUD-11), or the free AARP Fraud Watch Network Helpline at 877-908-3360.

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Related scams

Sources